Kacha Operations/Tech

Foziya Redi wrote:

Dear Team

We have observed that Bunna auto transfer transactions are not being fully credited to customer accounts. Approximately 10% of the transactions are not reaching the intended customers.

This issue is resulting in:

Duplicate debits from customer accounts
Loans not being properly settled
Customers incurring unnecessary fees

Kindly investigate the issue and provide a resolution as soon as possible.

kacha reference should be added on Bunna.